文章详情

ID: 7288
实例类型: faq
分类: Diamond
相关:
产品系列: MachXO2

搜索答案数据库

Search Text Image

Diamond: Error "Data Transfer Error Information"?

Description:
When installing Diamond on a Windows machine, the error below might occur:

"Data Transfer Error Information"

Solution:

Please refer to any of the below solutions to resolve the issue:

1. The issue seems to be from a corrupted installer.
- Please try to re-download the software installer from our website and reinstall the software.
- Make sure that you install the software with administrator rights.
- Make sure that the download process from our website is not being blacklisted by your local IT policies, as it could cause the corruption of the installer.

2. If you have an anti-virus software running, please try to disable it first before installing the software or add Diamond in the program's whitelist.