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Frequently Asked Questions (FAQ)
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Can I order items not in the categories above from Lattice direct?
Will I receive an e-mail confirmation for my order?
- Yes. You should receive an email confirmation within a few minutes of placing your order.
How will I know if my order has shipped?
- You will receive a "shipment confirmation" email that will contain your tracking number.
Is shipment tracking available for my order?
- Yes. You may check the status of your order via the tracking number contained in the
corresponding Shipment Confirmation email.
How do I contact Lattice direct customer service?
- You may utilize the Help form for inquiries about your order or its status. If you
require immediate assistance, you may contact the Lattice direct support center
directly at +1 (682) 518-7053 or orders@supplier-direct.com
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